FAQs

1. What payment methods can I use?

Accepted payment methods are: Paypal, payoneer.

2. How long will it take to receive my order?

Estimated delivery time is 7 – 15 business days (may take longer depending on destination). Deliveries will be made Monday to Friday (excluding holidays).

Please note that unforeseen circumstances such as weather conditions or carrier delays may affect delivery schedules. We appreciate your understanding in such cases.

3. Can I track my order?

You can track the status of your order using the tracking number provided in your shipping confirmation email.

If you have any questions or concerns regarding your order or delivery status, please contact our customer service team and we will be happy to assist you.

4. How much does shipping cost?

Shipping is $6.99 for all orders.

5. Can I cancel my order?

If you need to cancel or modify an order, please contact us within 24 hours of placing your order. Once your order has been processed and shipped, we are unable to make any changes.

Please note that cancellations may be subject to a restocking fee if the order has already been processed.

6. What if my order is lost or damaged?

In the rare event that your order is lost or damaged in transit, please contact us as soon as possible and we will work with the carrier to resolve the issue and ensure you receive your order in a timely manner.